How Do I Manage My Groups?

These are ways of clustering individual contacts in to groups so as to make it easier to send or receive messages. There are 3 types of group contact, each with its own icon:

	Private Groups - These make it easy for you to send messages to a large group of friends or family using just one contact record. You simply combine a number of individual contacts (Natajakers, Non-Natajakers and E-mailers) in to one Private Group (e.g. My Family).
	If you want to send a message to the members of the group, you just select the group name from your Contacts list. The message will be delivered to every member via the applicable route (e.g. any emailers in the group will receive the message as an email). Any recipient of the message will be able to reply and their response will just be received by you. You can have as many people as you want in a Private Group.
	Shared Groups - These are great for text chatting with groups of friends and you can combine as many people as you want in to one Shared Group. However, unlike Private Groups, you cannot include Non-Natajakers in a Shared Group.
	If you want to send a message to members of a Shared Group you just select the Group name from the Contacts list and send as normal. Any recipient can reply but unlike Private Groups, their response will also be sent to every other member of the Group. When you create a Shared Group a contact record will be sent to all the other group members to appear in their contacts list.
	Message Boards - These let you text chat with other natajakers who have the same interests as yourself (Music, fashion, sport etc). Any message you send to a message board will be delivered to any other natajaker who has also registered for that message board.

Unlike individual contacts, groups can only be defined and managed via the website.

Private Groups make it easy for you to send messages to a large group of friends or family using just one contact record. You simply combine a number of individual contacts (Natajakers, Non-Natajakers and E-mailers) in to one Private Group (e.g. My Family).

If you want to send a message to the members of the group, you just select the group name from your Contacts list. The message will be delivered to every member via the applicable route (e.g. any emailers in the group will receive the message as an email). Any recipient of the message will be able to reply and their response will just be received by you. You can have as many people as you want in a Private Group.

• Log on to the website
• Click on 'My Pad'
• Click on 'My Contacts'
• Click on 'Manage Groups'
• Click on 'Private Groups'
• Click on 'Add Private Group'
• Enter the name that you would like to give the group in the 'Group Name' box
• All of your existing individual contacts will be listed in the 'Contacts' window
• Left click on one of the contacts that you would like to be in the group and, keeping the mouse button down, drag the contact name to the 'Group Members' window
• Repeat the above step until you have all the contacts that you want to be in the group listed in the 'Group Members' window
• Click on the 'Update Now' button to create the group
• A new contact record for the Private Group will automatically appear in the contacts list on your phone

• With private groups if you send a message it goes to all the contacts in the group but any replies will only be received by you
• Private groups can include Natajakers, non-Natajakers and email contacts
• If a private group includes a non-Natajaker, messages will only be delivered to them if you have sufficient Text-Out credits
• You can have as many individual contacts as you want in a Private Group
• You cannot include other Private or Shared Groups in a Private Group

• Log on to the website
• Click on 'My Pad'
• Click on 'My Contacts'
• Click on 'Manage Groups'
• Click on 'Private Groups'
• Select the name of the group you wish to change and click on the 'Edit' icon which is a pencil
• To remove a contact from the group simply click on the relevant contact record in the 'Group Members' window and drag it back to the 'Contacts' window
• To add a contact to the group simply click on the relevant contact record in the 'Contacts' window and drag it over to the 'Group Members' window
• When you have finishing adding or removing contacts, click on the 'Update Now' button

• Select 'Contacts' on the main Natajak menu.
• Scroll to the Private Group you wish to block \ unblock
• Select 'Options' or 'More'
• Select 'Select'
• Select 'Block\Unblock'

• Log on to the website
• Click on 'My Pad'
• Click on 'My Contacts'
• Click on 'Manage Groups'
• Click on 'Private Groups'
• Select the group you want to Block
• Click on the status field. A red stop sign shows a record is blocked while a frog shows it is unblocked.

• Select 'Contacts' on the main Natajak menu.
• Scroll to the Private Group you wish to unsubscribe from
• Select 'Options' or 'More'
• Select 'Select'
• Select 'Delete'
• Select to 'Delete' to confirm

• Log on to the website
• Click on 'My Pad'
• Click on 'My Contacts'
• Click on 'Manage Groups'
• Click on 'Private Groups'
• Click on the red cross by the Private Group you want to delete
• Click on the 'Delete' button to confirm
• The contact record for that Private Group will automatically be deleted from the contacts list on your phone.

• Remember - when you delete a group you do not delete the contacts which were members of that group.

Shared Groups are great for 'text chatting' with groups of friends and you can use them in the same way as you would use a 'chat room' on a website. As with Private Groups you can have as many people as you want in to one Shared Group and, if you want to send a message to a Shared Group you just select its name from the Contacts list and send as normal.

However, unlike Private Groups:

• Messages or replies from other Shared Group members are also sent to every other member of the Group which make it so good for text chatting
• You cannot include non-Natajakers in a Shared Group
• When you create a Shared Group a contact record will be sent to all the other group members and will appear automatically in their contacts list. They can then use this to start text chats

• Log on to the website
• Click on 'My Pad'
• Click on 'My Contacts'
• Click on 'Manage Groups'
• Click on 'Shared Groups'
• Click on 'Add Shared Group'
• Enter the name that you would like to give the group in the 'Group Name' box
• All of your existing individual contacts will be listed in the 'Contacts' window
• Left click on one of the contacts that you would like to be in the group and, keeping the mouse button down, drag the contact name to the 'Group Members' window
• Repeat the above step until you have all the contacts that you want to be in the group listed in the 'Group Members' window
• Click on the 'Update Now' button to create the group
• A new contact record for the Shared Group will automatically appear in the contacts list on your phone and the phones of the other group members

• With Shared Groups, if you send a message it goes to all the contacts in the group as will any messages sent by other group members
• Shared Groups can only include Natajakers and email contacts, it cannot include non-Natajakers
• You can have as many individual contacts as you want in a Shared Group
• You cannot include other Private or Shared Groups in a Shared Group

• Log on to the website
• Click on 'My Pad'
• Click on 'My Contacts'
• Click on 'Manage Groups'
• Click on 'Shared Groups'
• Select the name of the group you wish to change and click on the 'Edit' icon which is a pencil
• To remove a contact from the group simply click on the relevant contact record in the 'Group Members' window and drag it back to the 'Contacts' window
• To add a contact to the group simply click on the relevant contact record in the 'Contacts' window and drag it over to the 'Group Members' window
• When you have finishing adding or removing contacts, click on the 'Update Now' button

• Select 'Contacts' on the main Natajak menu.
• Scroll to the Shared Group you wish to block \ unblock
• Select 'Options' or 'More'
• Select 'Select'
• Select 'Block\Unblock'

• Log on to the website
• Click on 'My Pad'
• Click on 'My Contacts'
• Click on 'Manage Groups'
• Click on 'Shared Groups'
• Select the group you want to Block
• Click on the status field. A red stop sign shows a record is blocked while a frog shows it is unblocked.

• Select 'Contacts' on the main Natajak menu.
• Scroll to the Shared Group you wish to unsubscribe from
• Select 'Options' or 'More'
• Select 'Select'
• Scroll to 'Delete' and press Select
• Select 'Delete' to confirm

• Log on to the website
• Click on 'My Pad'
• Click on 'My Contacts'
• Click on 'Manage Groups'
• Click on 'Shared Groups'
• Click on the red cross by the Shared Group you want to delete
• Click on the 'Delete' button to confirm
• The contact record for that Shared Group will automatically be deleted from the contacts list on your phone.

• Remember - when you delete a group you do not delete the contacts which were members of that group

Message Boards let you text chat with other natajakers who have the same interests as yourself (music, fashion, sport etc). Any message you send to a message board will be delivered to any other Natajaker who has also registered for that message board.

Unlike Private and Shared Groups, you do not set up your own message boards. Instead you can subscribe for FREE to any number of the message boards that Natajak provides.

• Log on to the website
• Click on 'My Pad'
• Click on 'My Contacts'
• Click on 'Manage Groups'
• Click on 'Message Boards
• The left hand window displays a list of the message boards that you are already subscribed to
• The right hand window displays a list of available message boards. If there are more message boards available for a particular topic, a '+' sign is shown. Clicking on this will display a further level of message board.
• When you have found the message board you want to subscribe to, just click on it and it will now display in the left hand window.
• A new contact record for each message board will automatically appear in the Contacts list on your phone.

• Select 'Contacts' on the main Natajak menu.
• Scroll to the Message Board you wish to block \ unblock
• Select 'Options' or 'More'
• Select 'Select'
• Select 'Block\Unblock'

• Log on to the website
• Click on 'My Pad'
• Click on 'My Contacts'
• Click on 'Manage Groups'
• Click on 'Message Boards'
• Select the Message Board you want to Block
• Click on the status field. A red stop sign shows a record is blocked while a frog shows it is unblocked.

• Select 'Contacts' on the main Natajak menu.
• Scroll to the Message Board you wish to unsubscribe from
• Select 'Options' or 'More'
• Select 'Select'
• Select 'Delete'
• Select Delete to confirm

• Log on to the website
• Click on 'My Pad'
• Click on 'My Contacts'
• Click on 'Manage Groups'
• Click on 'Message Boards'
• Click on the red cross by the Messages Board you want to delete
• Click on the 'Delete' button to confirm
• The contact record for that Message Board will automatically be deleted from the contacts list on your phone.

How Can I Invite A Friend To Join?

The more people you know who are Natajak users, the more you can benefit from the huge savings you can make by using Natajak for all your text and photo messaging. It also means you can add more friends in Shared Groups which will allow you to include them in text chats.

We have tried to make it easy for you to help your friends and family to become Natajak users by including an 'Invite A Friend' tool. This service is free and we offer some great rewards to you as a thank you for any successful introductions.

There are three ways you can invite your friends or family to sign up for Natajak:

• Select 'Invite Friend' on the main Natajak menu.
• Enter the name of your friend in the 'Name' field
• Enter the mobile number of your friend in the 'Phone' field. If you already have the number of your friend stored in your address book, you should be able to import it in to the 'Phone' field by pressing 'Options' or 'More', then 'Add from Contacts' or 'Lookup', and then selecting your friends details
• Once you have entered the name and phone number, select 'Options' or 'More' and 'Save'
• As well as sending your friends an invite, Natajak will automatically create a new contact for them in your Contacts list. We even pay for the delivery of the message to your friend

• Log on to the website
• Click on 'My Pad'
• Click on 'My Contacts'
• Find the contact record for your friend which will display their Member status as one of the following:
  • Member which means they are already a Natajak user
  • Invited which means they have been sent an invite but have yet to register
  • Invite which means that have yet to be invited.
• If the contact has yet to be invited the click on 'Invite'
• Your name and that of your friend will be automatically populated in the respective fields
• You must enter your friends mobile phone number if it is missing
• Choose how you want the invite to be sent, email or text
• If you want the invite to go via email, enter your friends email address if it is missing
• When you have finished entering the details, click on the 'Invite Now' button
• As well as sending your friend an invite, Natajak will automatically amend their contact record to show they have been invited to join.

• Log on to the website
• Click on 'My Pad'
• Click on 'My Contacts'
• Click on 'Invite A Friend'
• Enter the name of your friend
• Enter your friends mobile phone number, this is needed even if you are sending an email invite
• Choose how you want the invite to be sent, email or text
• If you want the invite to go via email, enter your friends email address
• When you have finished entering the details, click on Invite Now
• As well as sending your friend an invite, Natajak will automatically create a new contact for them in your Contacts list

How Do I Manage My Text-Outs?

You can use Natajak to send messages to the mobiles of anyone, even if they are not Natajak users. You simply create a contact and write a message as normal. Natajak recognises that the recipient is not a Natajak user and delivers it as a standard text called a 'Text-Out'.

As with all standard texts, there is a cost involved in delivering Text-Outs and the table below shows how much it costs for different bundles of Text-Out credits.

Number of Text-Outs	Cost Of Bundle	Cost Per Text
10	£1.00	10.0p
50	£3.50	7.0p
100	£6.50	6.5p
200	£12.00	6.0p

• You need to buy Text-Out credits before you can send messages to the mobile of people who are not Natajak users.
• We will send you a warning message when your level of Text-Out credits is running low
• One Text-Out will be debited for each message delivered to a UK based non-Natajak user. Therefore if you send the same message to 3 different non-Natajak users you will be debited 3 Text-Outs
• Messages delivered to non-Natajak users outside the UK cost 2 Text-Out credits
• Text-Outs can be used to send messages to many countries, please check below for a list of eligible states
• Use Invite A Friend to get your friends and family to sign up for Natajak and then you will not have to buy Text-Outs to keep in contact with them!!!
• A normal text message can only be a maximum of 160 characters long. If you write a text out message which is longer than this we will still deliver it by splitting it in to a number of texts dependent on how long the message is (e.g. a 400 character message will require 3 text outs). One credit will be debited for each text out delivered so a 400 character message will cost 3 text out credits to deliver.

B. How do I buy Text-Out credits?

You need to set up a LUUP mobile wallet before you can buy Text-Out credits so if you do not have one sign in to the website, click on 'My Pad' and the then click on the link to 'LUUP'. Once you have a mobile wallet there are two ways to buy Text-Out credits:

• Select 'About Natajak' on the main Natajak menu
• Select 'Buy Text-Outs'
• If you want to know how many credits you have, select 'Get my current credits'. Enter your mobile number and select 'Check' and you current credit balance will be shown.
• To buy credits scoll down and select the bundle option you want to buy
• If you have not already entered your mobile number you will be asked to do so
• Enter your LUUP PIN
• Confirm by again selecting the number of credits you wish to buy.
• The transaction will complete and your new credit balance wil be displayed

• Go to our website at www.natajak.com and sign in.
• Click on 'My Pad'
• Your current credit balance will be displayed in the top right of the My Pad box
• Click on 'My Text-outs'
• Click on the selection field by the bundle you want to buy
• Click on 'Select'
• Enter your LUUP pin
• Click on 'Buy' to confirm the purchase
• Your new credit balance will be displayed

You can use Text-Outs to send messages to non-Natajak users in any of the following countries.

Australia	Austria	Bangladesh	Belgium	Brazil
Canada	China	Czech	Denmark	Estonia
Finland	France	Germany	Greece	Hong Kong
Hungary	India	Indonesia	Ireland	Isreal
Italy	Japan	Latvia	Lithuania	Malaysia
Netherlands	New Zealand	Norway	Pakistan	Philippines
Poland	Portugal	Romania	Russia	Saudi Arabia
Singapore	Spain	Sweden	Switzerland	Thailand

Remember, you are charged 2 text out credits for any messages sent to non-Natajak users outside the UK.

How Do I Manage My Mobile Photos?

Depending on your phone, you can use Natajak to cheaply share your photos with your friends and family. You can either take and attach a new photo or simply attach an existing image that is already stored on your phone. Then choose who you want it to go to, including non Natajakers and email contacts if you wish, and send it off. Remember a regular size Natajak photo message will cost you under 2p to send, no matter how many other natajak users you send it to.

It is easy to use Natajak to upload images to a web album. As well as backing up your photos, this saves memory on your phone and means you don't have to download your images later. We provide links to sites such as Flickr and Photobucket, and will shortly be launching our own album service so watch this space!!!.

Not all mobile phones are capable of doing all of the above either because they do not have the right functionality (e.g. not having a camera) or because some manufacturers block software from using the functionality. When you register you can check what features are supported by your phone.

There are two ways to send a photo message:

With take and send you take the photo as part of the standard message process as follows:

• Select 'Write Message' from the main menu
• Write the message using the mobile keypad as normal
• Once you have completed the message, select 'Options' or 'More'
• Select 'Take Photo'
• Compose the photo using your mobile camera as normal and when you are ready to take it select 'Snap'
• The photo will be shown on your mobile and if you want see details about the image (size, file type etc) select 'Options' or 'More' the 'Details'
• If you are happy with the photo select 'Options' or 'More' then 'Ok'
• You can now continue to edit the text in the message if you wish, and pressing 'Options' or 'More' at any time allows you to 'View' or 'Delete' the image.
• When you are ready to send the photo message select 'Options' or 'More' then 'Send'
• Select the contacts you want the photo to go to as normal
• Once you have chosen all the contacts you want the message and photo to go to select 'Options' or 'More' and 'Ok'

With attach and send you write a message as usual and then attach an existing image. Before you can use this function you must ensure the correct permissions have been set on your phone as follows:

• Exit Natajak on your mobile
• Logon to the website
• Click on 'My Pad'
• Click on 'My Details'
• Click on 'Help me make it easier to use Natajak'
• Follow the instructions for your phone as listed under 'To Set Permissions'
• Start up Natajak on your mobile
• You only need to set permissions on your phone once unless your have to reinstall Natajak for any reason

Once the permissions have been set, you use Attach and Send as follows:

• Select 'Write Message' from the main menu
• Write the message using the mobile keypad as normal
• Once you have completed the message, select 'Options' or 'More'
• Select 'Attach Photo'
• Thumbnails of the images stored on your mobile are displayed for you to scroll through. If you have many images then they may be spread across a number of pages, and selecting 'Options' or 'More' and then 'Next Page' or 'Previous Page' can speed up your navigation through your image list.
• When you find the image you want press 'Options' or 'More' then 'Select'
• You can now continue to edit the text in the message if you wish, and pressing 'Options' or 'More' at any time allows you to 'View' or 'Delete' the image from the message.
• When you are ready to send the photo message select 'Options' or 'More' then 'Send'
• Select the contacts you want the photo to go to as normal
• Once you have chosen all the contacts you want the message and photo to go to select 'Options' or 'More' and 'Ok'

You upload photos to a website by first creating an email contact for the Album you want to use, and then sending copies of photo messages to that contact. Before you can start you do need an email address from your Album provider and the following links will explain how to get such an address for each of the albums we currently support:

• Flickr
• Photobucket
• Photobox

You can set up the photo blogs now by clicking on any of the above links.

Once you have the email address you create the contact as follows:

• Select 'Contacts' on the main Natajak phone menu.
• Select 'Options' or 'More'
• Select 'Add Email' from the pop-up menu.
• Enter the name of the new contact
• Enter the full email address of the contact (e.g. xxx@yyy.com)
• Select 'Options' or 'More'
• Select 'Save'

Alternatively you can create the contact via the website either by following the links above or as follows:

• Log on to the website
• Go to 'My Pad'
• Go to 'My Contacts'
• Click on 'Add Contact'
• Enter the name of the new contact
• Select 'email address' from the list of contact types
• Enter the full email address of the contact (e.g. xxx@yyy.com)
• Click on the 'Add' button to confirm

Once the Album contact is set up, create a photo message as usual using either the 'Take and Send' or 'Attach and Send' process. When you come to select who you want the message to be sent to, simply include the Web Album contact in your selection. If you then log on to the website of your Album provider, the photo image should be displayed.

You can choose the file type that will be created when you use take and send as follows:

• Select 'Settings' from the main Natajak menu.
• Scroll down to 'Image Types'
• Select the 'Image Type' you want to use and a small red dot will appear by the selected type
• Select 'Apply'

How Do I Manage My Feeds?

Feeds are a great way of getting loads of really useful stuff sent straight to your mobile such as:

• Sports reports
• News updates
• Music reviews
• Video clips
• Special offers
• Film reports
• Gossip
• Horoscopes
• Technology reviews
• Weather forecasts
• And much, much more!!!

Like other natajak messages, Feeds are delivered direct to your mobile inbox and you can manage them (save, forward, delete etc) just like any other message. Sometimes the Feed contains the information while for others they give you a snippet of information and you click on a link to access the full story.

There are 2 types of Feed:

• RSS Feeds which are pre-defined and which can send you the latest news, sports, reviews and weather updates
• Personal RSS Feeds where you can define the other RSS feeds you want sending to your mobile

You can sign up to as many Feeds as you want for FREE, we make no charge for the messages you are sent, and because we believe you should always be in control of your Feeds, you can block them or unsubscribe at any time.

Defined Feeds are a selection of RSS feeds which we have pre-defined to make it as easy as possible for you to access them. As far as possible we have also tested them to make sure that they are suitable for mobile. For example, if they contain links they will generally be to a WAP site as oppose to a web site so the data costs of accessing associated stories or reviews should always be very low.

At present you can only sign up to RSS Feeds through the website.

To help get you started with RSS Feeds and to see how they work, when you register we will automatically set you up with:

• BBC News Top Stories - Sends you the latest news headlines and links to full reports
• BBC Sports Top Stories - Sends you the latest sports reports and links to full reports
• Pop - Sends you lists of latest releases with links to their ringtone downloads

• Log on to the website
• Click on 'My Pad'
• Click on 'My Feeds'
• Click on 'RSS Feeds'
• The left hand window displays a list of the RSS Feeds that you are already subscribed to
• The right hand window displays a list of available RSS Feeds. If there are more RSS Feeds available for a particular topic, a '+' sign is shown. Clicking on this will display a further level of RSS Feed.
• When you have found the RSS Feed you want to subscribe to, just click on it and it will now display in the left hand window.
• A new contact record for each message board will automatically appear in the Feeds list on your phone.

You can block a Feed at any time which means that you will not be sent any Feed messages for the duration of the block. You can do this in two ways:

• Select 'Feeds' on the main Natajak menu.
• Scroll to the RSS Feed you wish to block \ unblock
• Select 'Options' or 'More'
• Select 'Select'
• Select 'Block\Unblock'

• Log on to the website
• Click on 'My Pad'
• Click on 'My Feeds'
• Click on 'RSS Feeds'
• Select the RSS Feed you want to Block
• Click on the status field. A red stop sign shows a record is blocked while a frog shows it is unblocked.

• Select 'Feeds' on the main Natajak menu.
• Scroll to the RSS Feed you wish to unsubscribe from
• Select 'Options' or 'More'
• Select 'Select'
• Select 'Delete'
• Select 'Delete' to confirm

• Log on to the website
• Click on 'My Pad'
• Click on 'My Feeds'
• Click on 'RSS Feeds'
• Click on the red cross by the RSS Feed you want to delete
• The contact record for that Interest Feed will automatically be deleted from the Feeds list on your phone.

We have tried to pre-define a wide range of RSS Feeds to make it easy for you to access them. However, there may be other RSS Feeds that you would like sent directly to your mobile and Personal Feeds allow you to set these up. We suggest you test such feeds carefully to check that they link to a WAP site rather than a web site, otherwise you may end up incurring high data costs.

Personal Feeds are defined by and owned by you and if you delete them then the are removed entirely. The only way to get a Personal Feed back after deletion is to redefined it as described below.

At present you can only set up Personal Feeds through the website.

• Log on to the website
• Click on 'My Pad'
• Click on 'My Feeds'
• Click on 'My RSS Feeds'
• The left hand window displays a list of the Personal Feeds that you are already subscribed to
• Enter the name of the Personal Feed in the 'Name' field using only alpha numeric characters
• Enter the URL for your Personal Feed in the 'RSS URL' field
• Select the 'Update Frequency' with which you want Natajak to search for updates from the feed
• Click on 'Add' to create the Feed. If the format of the URL is correct, the Feed name will appear in the left hand window. Otherwise, an error message will display to confirm the URL is incorrect or not in a supported format
• If the new Personal Feed was succesfully created a new contact record for will automatically appear in the Feeds list on your phone.

You can block a Feed at any time which means that you will not be sent any Feed messages for the duration of the block. You can do this in two ways:

• Select 'Feeds' on the main Natajak menu.
• Scroll to the Personal Feed you wish to block \ unblock
• Select 'Options' or 'More'
• Select 'Select'
• Select Block\Unblock

• Log on to the website
• Click on 'My Pad'
• Click on 'My Feeds'
• Click on 'My RSS Feeds'
• Select the Feed you want to Block
• Click on the status field. A red stop sign shows a record is blocked while a frog shows it is unblocked.

Personal Feeds are defined by and owned by you and if you delete them then the are removed entirely. The only way to get a Personal Feed back after deletion is to redefined it as described below.

• Select 'Feeds' on the main Natajak menu.
• Scroll to the Feed you wish to delete
• Select 'Options' or 'More'
• Select 'Select'
• Select 'Delete'
• Select 'Delete' to confirm

• Log on to the website
• Click on 'My Pad'
• Click on 'My Feeds'
• Click on 'My RSS Feeds'
• Click on the red cross by the Feed you want to delete
• The contact record for that Personal Feed will automatically be deleted from the Feeds list on your phone.

How Do I Manage Texts and E-mails?

Natajak uses the same process to send messages to Natajak users, non Natajak users or email contacts as follows:

• Select 'Write Message' from the main menu
• Write the message using the mobile keypad as normal. Natajak will normally support whatever predictive text and spelling tools are available on your mobile.
• Once you have completed the message, select 'Options' or 'More'
• Select 'Send'
• If you want to create a new contact, select 'Add new contact'
• If you want to select an existing contact or group just scroll down to the record you want and press enter. A red cross will appear in the box for any contacts or groups which have been selected. Remember, you can select as many contacts and groups as you want as well as different types of contact or group.
• If you want to edit the message before sending it select 'Back'
• Once you have selected all the contacts you want to send the message to select 'Options' or 'More' and then 'Ok'
• If you have a connection the message will be sent and a confirmation message will be displayed. Select 'Ok' to return to the menu.
• If you do not have a connection the message will be saved to the Unsent box and confirmation of this will be displayed. Select 'Ok' to return to the menu.

• You cannot send a message which does not have any text

Yes, Natajak will normally support all of the text tools of your phone such as predictive text and spelling.

Yes, you can still write messages using Natajak even if you do not have a connection. Simply write the message as normal, select who you want to send it to and send it. If Natajak detects that you do not have a connection it will save a copy of the message in the 'Unsent' folder. Natajak will check every few minutes to see if a connection has been established and if it has, will send the message automatically.

You can write messages of up to 400 characters in length, over twice as long as a normal SMS text message. You can also receive messages of up to 1,500 characters in length.

You can send a single message to as many contacts as you want. Unlike normal SMS text messages where you are charged per recipient, you will only incur one data charge per Natajak message sent, irrespective of how many people you send it to.

However, if you are sending text messages to non Natajak users you will be charged Text-Out credits for each non Natajak user to whom the message is sent. All the more reason to Invite Your Friends to register for Natajak!

You can receive notification of message receipt in a number of ways:

• An alert will be sounded by your mobile
• A message will appear on the screen of your mobile
• If you set it up to do so, the mobile will vibrate

If the vibrate facility is available on your phone, do the following:

• Set the vibrate option on using the main menu of your mobile. The process for this varies from phone to phone so consult your handbook for specific guidance.
• Go to the main Natajak menu on your mobile and select 'Settings'
• Scroll down to 'Vibrate' and press enter. A red cross will appear in the box
• Select 'Apply' and a confirmation message will be displayed
• Select 'Back' and you will be returned to the main Natajak menu

Yes, a copy of any messages you send will automatically be saved in the 'Sent' folder which you can access as follows:

• Select 'Sent' on the main Natajak menu
• Your messages will be displayed in date sent order and unread messages will display a closed envelope. A small tick will be displayed next to any files than were sent with a photo attachment and the first few words of any message will also be shown
• Scroll through your sent messages until you find the one you want
• To view the message either press enter or select 'Options' or 'More' then 'View'
• The message will be displayed as will be confirmation of the recipient(s) and the date and time it was sent
• Pressing 'Options' or 'More' gives you a number of choices for what to do with received messages:
  • 'Photo 'allows you to view any photo which you had attached to the message
  • 'Forward' allows you to write a message and then send it, along with the received message, to a number of other contacts
  • 'Delete' simply deletes the message

• Your Sent folder will store up to a maximum of 50 texts. Once this limit is reached the oldest texts are deleted as new ones are added.

• Select 'Inbox' on the main Natajak menu
• Your messages will be displayed in receipt order and unread messages will display a closed envelope. Sender details are also displayed
• Scroll through your messages until you find the one you want
• Either press enter or select 'Options' or 'More' then 'View'
• The message will be displayed as will be confirmation of the sender and the date and time it was sent
• Pressing 'Options' or 'More' gives you a number of choices for what to do with received messages:
  • 'Reply' allows you to write a message back to the sender
  • 'Forward' allows you to write a message and then send it, along with the received message, to a number of other contacts
  • 'Delete' simply deletes the message
  • 'Save' will move the message to the Saved folder
  • 'Block' Sender will stop you from receiving messages from that sender until you unblock their contact record

• Your Inbox folder will store up to a maximum of 50 texts. Once this limit is reached the oldest texts are deleted as new ones are added
• You can save important texts to the saved folder if you want to stop them being deleted

Yes, you can save important messages that you have received as follows:

• Select 'Inbox' on the main Natajak menu
• Your messages will be displayed in receipt order and unread messages will display a closed envelope. Sender details are also displayed
• Scroll through your messages until you find the one you want
• Either press enter or select 'Options' or 'More' then 'View'
• Select 'Options' or 'More'
• Scroll down and select 'Save'
• The messages will be automatically moved from your Inbox to your Saved folder

You can delete messages from three places:

• Select 'Inbox' on the main Natajak menu.
• To delete all messages listed on the screen:
  • Select 'Options' or 'More'
  • Scroll down to and select 'Delete All'
  • A message will be displayed to ask you to confirm that you want to delete all messages shown in that view
  • Select 'Delete' to confirm
• To delete an individual message
  • Scroll to the message you want to delete and press 'Options' or 'More'
  • Scroll down and select 'Delete'
  • The message will be deleted and you will be returned to the Inbox

• Select 'Sent' on the main Natajak menu
• To delete all messages listed on the screen:
  • Select 'Options' or 'More'
  • Scroll down to and select 'Delete All'
  • A message will be displayed to ask you to confirm that you want to delete all messages shown in that view
  • Select 'Delete' to confirm
• To delete an individual message
  • Scroll to the message you want to delete and press 'Options' or 'More'
  • Scroll down and select 'Delete'
  • The message will be deleted and you will be returned to the Sent folder

• Select 'Saved' on the main Natajak menu
• To delete all messages listed on the screen:
  • Select 'Options' or 'More'
  • Scroll down to and select 'Delete All'
  • A message will be displayed to ask you to confirm that you want to delete all messages shown in that view
  • Select 'Delete' to confirm
• To delete an individual message
  • Scroll to the message you want to delete and press 'Options' or 'More'
  • Scroll down and select 'Delete'
  • The message will be deleted and you will be returned to the Saved folder

When you sign up to natajak we automatically create a natajak email address for you structured as 'username'@natajak.com, you can find your address on your account details page. To get your existing email forwarded to the Natajak Inbox on your phone you have to do two things:

• Create a forward from your existing email account to your natajak email address
• Create natajak email contacts for the people you want to receive mail from. Natajak is a permission based message system that only forwards mail from trusted addresses, hence the need to add email addresses as natajak contacts. But if you do this you will receive push email

1. Create a forward from your existing email account to your natajak email address

2. Create natajak email contacts for the people you want to receive mail from. Natajak is a permission based message system that only forwards mail from trusted addresses, hence the need to add email addresses as natajak contacts. But if you do this you will receive push email.

There are three ways that you can add create natajak email contacts:

• Select 'Contacts' on the main Natajak menu.
• Select 'Options' or 'More'
• Select 'Add New Contact' from the pop-up menu
• Select 'Add Email' from the pop-up menu
• Enter the name of the new contact
• Enter the full email address of the contact (e.g. xxx@yyy.com)
• Select 'Options' or 'More'
• Select 'Save'

• Write the message as normal
• Select 'Options' or 'More', followed by 'Send' to go to the contacts list
• Select 'Add new contact'
• Select 'OK'
• Select 'Add Email' from the pop-up menu.
• Enter the name of the new contact
• Enter the full email address of the contact (e.g. xxx@yyy.com)
• Select 'Options' or 'More'
• Select 'Save'

• Log on to the website
• Go to 'My Pad'
• Go to 'My Contacts'
• Click on 'Add Contact'
• Enter the name of the new contact
• Select 'email address' from the list of contact types
• Enter the full email address of the contact (e.g. xxx@yyy.com)
• Click on the 'Add' button to confirm

• You cannot enter the same name more than once in your contacts list
• A name cannot be longer than 50 characters long

Please refer to your email provider for instructions on how to set up an email forward. A couple of examples are as follows:

• Logon to google mail
• Click settings and then select the Forwarding and Pop
• Click 'forward a copy of incoming mail' and enter you Natajak email address

• Logon to yahoo mail
• Click 'options'
• Click 'Pop Access and Forwarding'
• Select Forwarding and and enter you Natajak email address

Other Questions?

Natajak will work on the vast majority of mobiles although the ability to send photo messages does obviously depend on the camera facility of your phone. When you register for Natajak we will be able to tell you whether your phone supports it and which photo functions will be available.

Natajak is designed to be kept running all the time, and so long as you do not loose the connection or exit it is always on. It does check periodically that the connection is still available which this involves tiny amounts of data being sent so even if you have Natajak running all day it is unlikely to cost more than a couple of pence.

If your mobile rings while you are running Natajak you should still be able to answer it as normal. Similarly you should be able to open and read any regular text messages that you receive.

On many phones you can keep Natajak running in the background while you use the other facilities on your phone. You do this be selecting ‘Hide’ from the main Natajak menu. When you want to return to Natajak simply start Natajak as normal and you will see that it has remained connected.

Some phones are not able to use the ‘Hide’ facility in which case it is removed from the Natajak menu and you will need to ‘Exit’ Natajak before using the other facilities of the phone. But don’t worry, any messages you are sent while Natajak is not running are stored until you next connect, at which point they are delivered to your inbox.

If Natajak is running on your phone and you loose the connection (e.g. you are in an area of poor mobile reception), Natajak will periodically try to reconnect. There are two ways to tell if you have a connection:

• Look at the word 'Natajak' at the top of the main menu. If it is in brackets () then you have lost the connection. Otherwise the connection is fine
• Select 'Settings' from the main Natajak menu. If you have a connection then the status will say connected

If you turn the 'Auto Retsart' function on Natajak will start automatically when you turn your phone on or 15 minutes after you have exitted Natajak. Your set Auto Restart as follows:

• Select 'Settings' on the main Natajak menu
• Scroll down to 'Auto Restart' in the settings box
• Select 'Auto Restart'
• Select 'Apply'

If you want to quit Natajak just select 'Exit' on the main phone menu.

To find our which version of Natajak you have select ‘Settings’ from the main Natajak menu and scroll down to version. This will tell you the version number while the name of the application will be shown in brackets. The name varies according to what make and model of phone you have.

With Natajak you can define a signature so that it will automatically appear at the end of any message you create. You do this as follows:

• Select 'Settings' on the main Natajak menu
• Scroll down to the 'Signature' box
• Enter the name youwant to appear at the end of any messages you send
• Select 'Apply'

A LUUP Account is a great way of saving money when paying for a whole range of goods and services through your mobile, including ring-tones, music, wallpapers, games and Text-Outs. LUUP are the company who manage the account, its security etc.

Many people pay for such content via their mobile phone bill, with the cost either being deducted from their remaining credit or being added to the monthly bill. Unfortunately the network operators charge up to 40% to manage this payment (e.g. £1.40 on a £3.50 ring-tone) which puts up the cost of such purchases.

If you buy content using a LUUP account the cost of managing the payment is much lower (e.g. under 30p on a £3.50 purchase), and these savings are passed on to you as lower prices. Just go to our store to see how much you can save on ring-tones bought using a mobile wallet.

Setting up a mobile wallet is simple:

• Go to our website at www.natajak.com and sign in.
• Go to My Pad and click on Register for LUUP
• Enter your name and address details.
• Link your wallet to a bank account or credit card

How Do I Use Facebook With Natajak?

You can add four great functions when you link natajak to your facebook account

• Show'n'Tell - tell your facebook friends what you are up to from your mobile. Show them a photo of where you are and even update your facebook status from your phone. Your friends can also send you messages direct from your facebook profile to your phone.
• Photo Albums - send photos from your phone direct to any of your facebook photo albums.
• Status Feed - find out right away if your facebook friends change their status, and receive new status descriptions on your mobile.
• Notifications - get your facebook notifications sent to your mobile by adding your facebook email account to the email accounts that natajak monitors.

There are two ways you can add these functions:

If you have not linked to facebook from natajak before or have deleted natajak from your facebook applications:

• Sign in to 'my pad'
• Click on 'my natajak'
• Click on facebook
• Click on 'continue'
• Sign in to your facebook account if you are requested to do so
• Click on 'add natajak'
• When you are ready to start adding one or more of the 4 features, click 'next'
• Follow the on screen instructions for adding each feature

If you already have a link to facebook but want to amend which features you have:

• Sign in to your facebook account
• Go to your profile page
• Click 'Applications' in the top left corner
• Click 'natajak' in your list of applications
• Click 'check your natajak settings'
• Click 'next'
• Follow the on screen instructions for adding each feature

When you set up Show'n'tell we automatically create:

• A 'show'n'tell' contact in your contacts list
• A 'natajak show'n'tell' photo album in your facebook account

To use show'n'tell select 'Write Message' from the natajak phone menu and enter your text, then add or take a photo to go with your message if you want. When you are ready to send the message, select the 'show'n'tell' contact as a recipient from your contacts list as normal.

Once the message is sent:

• Your facebook status will change to the text you sent, if you include any text.
• If you sent a photo, a copy will appear in your 'natajak show'n'tell' album and also in the natajak part of your profile page.
• If you did not include a photo, the natajak section on your profile page will display a message saying 'no photo'.
• Your message will appear in your facebook news feed.
• Your friends will be able to see the text and photo you sent in your profile page and can send a message to natajak on your mobile.

When you set up Photo Albums we automatically create a separate contact in your contacts list for any facebook albums that you want to be able to upload photos to.

To upload a photo, select 'Send Photo' from the natajak phone menu, decide whether you want to take a new photo or add an existing one, and then add an accompanying message. When you are ready to send the photo, select the contact for the album you want to upload the photo to and send as normal. You can send the photo to more than one album and to other contact types (email, other users, shared groups etc) all at the same time.

Once the photo is sent:

• A copy of the photo will appear in the your mini feed
• A copy of the photo will add to the facebook album(s) you selected, with the text of the message as the photo caption.

When you set up the Status Feed we automatically create a feed called 'FB Status' in your feeds list.

When any of your friends update their status, a message will appear in your inbox from the 'FB Status' feed. If you open the message you will be able to see which of your friends have sent it and what their new facebook status says. You will also be able to open a link which will take you directly to the facebook WAP site from where you will be able to send a response if you wish.

How Do I Use Bebo With Natajak?

You can add great functions when you link natajak to your bebo account

• Show'n'Tell - tell your bebo friends what you are up to from your mobile. Show them a photo of where you are from your phone. Your friends can also send you messages direct from your bebo profile to your phone.
• Notifications - get your bebo notifications sent to your mobile by adding your bebo email account to the email accounts that natajak monitors.

If you have not linked to bebo from natajak before or have deleted natajak from your bebo applications:

• Sign in to 'my pad'
• Click on 'my natajak'
• Click on bebo
• Click on 'continue'
• Sign in to your bebo account if you are requested to do so
• Click on 'add natajak'

When you set up Show'n'tell we automatically create a 'show'n'tell' contact in your contacts list. To use show'n'tell select 'Write Message' from the natajak phone menu and enter your text, then add or take a photo to go with your message if you want. When you are ready to send the message, select the 'show'n'tell' contact as a recipient from your contacts list as normal.

Once the message is sent:

• Your bebo show'n'tell profile status will change to the text you sent, if you include any text.
• If you sent a photo, a copy will appear in the natajak part of your profile page.
• If you did not include a photo, the natajak section on your profile page will display a message saying 'no photo'.
• Your message will appear in your bebo news feed.
• Your friends will be able to see the text and photo you sent in your profile page and can send a message to natajak on your mobile.